Skip to main content

Full text of "Dell: Vostro 1510 Service Manual"

See other formats


Dell™ Vostro™ 1510 
Service Manual 



Troubleshooting 

Before Working on Your Computer 

Hard Drive 

Wireless Local Area Network (WLAN) Card 

Fan 

Processor Thermal-Cooling Assembly 

Processor Module 

Memory 

Hinge Cover 

Keyboard 

Power Button and Multimedia Button Pads 

Display 

Palm Rest 

Fingerprint Reader 

Internal Card With Bluetooth® Wireless Technoloq 

Optical Drive 

System Board Assembly 

Speaker Assembly 

USB Daughter Card 

Battery Latch Assembly 

Coin-Cell Battery 

Flashing the BIOS 

Model PP36L 



Notes, Notices, and Cautions 

Wa NOTE: A NOTE indicates important information that helps you make better use of your computer. 

£N NOTI CE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. 

/■\ CAUTI ON: A CAUTION indicates potential for property damage, personal injury, or death. 

If you purchased a DELL™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. 



I nformation in this document is subject to change without notice. 
© 2008 Dell Inc. All rights reserved. 

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. 

Trademarks used in this text: Dell, the DELL logo, and Vostro are trademarks of Dell I nc; Microsoft, Windows, Windows Vista, and the Windows start button logo are either trademarks 
or registered trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a registered trademark of Bluetooth SIG Inc. 

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any 
proprietary interest in trademarks and trade names other than its own. 

September 2009 Rev. A01 



Back to Contents Page 



Before Working on Your Computer 



Dell™ Vostro™ 1510 
Service Manual 

• Recommended Tools 

• What You Need to Know for Your Safety 

This document provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that: 
I You have performed the steps in Before Working on Your Computer . 
I You have read the safety information that shipped with your computer. 
I When replacing a component, you have already removed the original, if installed. 

fj NOTE: The color of your computer and certain components may appear differently than shown in this document. 

Recommended Tools 

The procedures in this document may require the following tools: 
I Small flat-blade screwdriver 
I Phillips screwdriver 
I Small plastic scribe 
I Flash BIOS update (see the Dell Support website at support.dell.com) 



What You Need to Know for Your Safety 

Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. 

$\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

/j\ CAUTI ON: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as 

authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not 
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 

£} NOTI CE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal 
surface, such as a connector on the back of the computer. 

£\ NOTI CE: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal 
mounting bracket. Hold a component such as a processor by its edges, not by its pins. 

£\ NOTI CE: When disconnecting a cable, pull on the cable's connector or on its strain-relief loop, not on the cable itself. For cable connectors with 
locking tabs, press inward on the locking tabs to release the connector. When connecting a cable, ensure that the connectors are correctly 
oriented and aligned to avoid damage to the connector and/ or the connector's pins. 

1. Ensure that the work surface is flat and clean to prevent the computer cover from being scratched. 

2. Shut down your computer. 

I In Windows XP, click Starts Shutdown ■> Shutdown. 

I I n Windows Vista, click Start ^P , click the arrow !■ icon, and then click Shut Down to turn off your computer. 

Ej NOTE: Ensure that the computer is off and not in a power management mode. If you cannot shut down the computer using the operating system, 
press and hold the power button for 4 seconds. 

3. Disconnect your computer and all attached devices from their electrical outlets. 

ffS NOTI CE: To disconnect a network cable, first unplug the cable from your computer, and then unplug it from the network wall jack. 

4. Disconnect any telephone or network cables from the computer. 

5. Remove any installed cards from the ExpressCard slot and the 8-in-l memory card reader. 



£N NOTI CE: To help prevent damage to the system board, you must remove the battery from the battery bay before you service the computer. 

Wa NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell 
computers. 

6. Turn the computer upside down. 

7. Slide the battery lock to the open position. 

8. Slide the battery release latch to the open position. {You may need to hold the battery release latch in the open position while removing the battery.) 

9. Slide the battery out of the battery bay. 




1 


battery 


2 


battery lock 


3 


battery latch release 







10. Turn the computer top-side up, open the display, and press the power button to ground the system board. 



Back to Contents Page 



Back to Contents Page 



Flashing the BIOS 



Dell™ Vostro™ 1510 
Service Manual 



Flashing the BIOS From a CD 

Flashing the BIOS From the Hard Drive 



If a Bl 05- update program media, such as a CD, is provided with a new system board, flash the BIOS from the media. If you do not have a BIOS -update 
program media, see Flashing the BIOS From the Hard Drive . 



Flashing the BIOS From a CD 



Qj NOTI CE: Connect the AC adapter to an electrical outlet that is known to be working properly to prevent a loss of power. Failure to do so may 
cause system damage. 

1. Ensure that the AC adapter is connected to an electrical outlet and that the main battery is installed properly. 

2. Start your computer. 

3. Press the eject button at the front of the optical drive to open the drive tray. 

4. Place the Bl OS-update CD in the center of the drive tray, then gently push to close the tray. 

5. Restart the computer. 

6. When the DELL logo appears, press <F12> immediately. 

Wa NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, 
press and release <F12> in even intervals until the Boot Device Menu appears. 

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, then shut down your 
computer and try again. 

7. At the Boot Device Menu, use the up- and down-arrow keys or press the appropriate number on the keyboard to highlight CD-ROM, and then press 
<Enter>. 

Wa NOTE: The Quickboot feature changes the boot sequence for the current boot only. Upon restart, the computer boots according to the boot 
sequence specified in system setup. 

ffS NOTI CE: Do not interrupt this process once it begins. Doing so may cause system damage. 

8. Follow the instructions that appear on the screen. The computer continues to boot and updates the new BIOS. When the flash update is complete, the 
computer automatically reboots. 

9. Remove the flash BIOS update program CD from the drive. 



Flashing the BIOS From the Hard Drive 



Q NOTI CE: Connect the AC adapter to an electrical outlet that is known to be working properly to prevent a loss of power. Failure to do so may 
cause system damage. 

1. Ensure that the AC adapter is connected to an electrical outlet, that the main battery is properly installed, and that a network cable is attached. 

2. Start the computer. 

3. Locate the latest BIOS update file for your computer at support.dell.com. 

4. Click Download Now to download the file. 

5. If the Export Compliance Disclaimer window appears, click Yes, I Accept this Agreement. 



6. I n the File Download window, click Save this program to disk, and then click OK. 

7. In the 5a ve In window, click the down arrow to view the Save In menu, select Desktop, and then click Save. 
The file downloads to your desktop. 

8. Click Close if the Download Complete window appears. 

The file icon appears on your desktop and is titled the same as the downloaded BIOS update file. 

9. Double-click the file icon on the desktop and follow the instructions on the screen. 
Back to Contents Page 



Back to Contents Page 



I nternal Card With Bluetooth® Wireless Technology 



Dell™ Vostro™ 1510 
Service Manual 



Removing the Card 
Replacing the Card 



/f\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

If you ordered a card with Bluetooth wireless technology with your computer, the card is already installed. 

Removing the Card 

1. Follow the procedures in Before Working on Your Computer . 

2. Remove the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 

3. Remove the WLAN card (see Removing a WLAN Card ). 

4. Remove the hinge cover (see Removing the Hinge Cover ). 

5. Remove the keyboard (see Removing the Keyboard ). 

6. Remove the display assembly (see Removing the Display Assembly ). 

7. Remove the palm rest (see Removing the Palm Rest ). 

8. Remove the M2 x 3-mm screw that connects the card to the USB board. 

9. Lift the card and cable and disconnect the card connector from the card. 
10. Remove the card from the card compartment. 




1 


card cable connector 


2 


card 



Replacing the Card 

/(\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

This procedure assumes that you have completed the removal procedure Removing the Card . 
1. Connect the cable to the card. 



2. Replace the card in the card compartment. 

3. Replace the M2 x 3-mm screw that connects the card to the USB board. 

4. Replace the palm rest (see Replacing the Palm Rest ). 

5. Replace the display assembly (see Replacing the Display Assembly ). 

6. Replace the keyboard {see Replacing the Keyboard ). 

7. Replace the hinge cover {see Replacing the Hinge Cover ). 

8. Replace the WLAN card (see Replacing a WLAN Card ). 

9. Replace the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 



Back to Contents Page 



Back to Contents Page 



Coin-Cell Battery 



Dell™ Vostro™ 1510 
Service Manual 



Removing the Coin-Ceil Battery 
Replacing the Coin-Cell Battery 



Removing the Coin-Cell Battery 

/■\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

1. Follow the procedures in Before Working on Your Computer . 

2. Remove the hard drive {see Removing the Hard Drive ). 

3. Remove the WLAN card (see Removing a WLAN Card ). 

4. Remove the fan (see Removing the Fan ). 

5. Remove the hinge cover (see Removing the Hinge Cover ). 

6. Remove the keyboard (see Removing the Keyboard ). 

7. Remove the display assembly (see Removing the Display Assembly ). 

8. Remove the palm rest (see Removing the Palm Rest ). 

9. Remove the optical drive (see Removing the Optical Drive ). 

10. Remove the system board (see Removing the System Board Assembly ). 

11. Disconnect the coin-cell battery cable connector from the system board. 

12. Lift the coin-cell battery from the system board. 
1 




1 


coin-cell battery 


2 


coin-cell battery cable connector 



Replacing the Coin-Cell Battery 

/j\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

This procedure assumes that you have completed the removal procedure Removing the Coin-Cell Battery. 



1. Connect the coin-cell battery cable to the system board. 

2. Position the coin-cell battery on the system board. 

3. Replace the system board (see Replacing the System Board Assembly ). 

4. Replace the optical drive {see Replacing the Optical Drive ). 

5. Replace the palm rest (see Replacing the Palm Rest ). 

6. Replace the display assembly (see Replacing the Display Assembly ). 

7. Replace the keyboard {see Replacing the Keyboard ). 

8. Replace the hinge cover {see Replacing the Hinge Cover ). 

9. Replace the fan {see Replacing the Fan ). 

10. Replace the WLAN card (see Replacing a WLAN Card ). 

11. Replace the hard drive {see Replacing the Hard Drive ). 



Back to Contents Page 



Back to Contents Page 



Processor Module 



Dell™ Vostro™ 1510 
Service Manual 



Removing the Processor Module 
Replacing the Processor Module 



Removing the Processor Module 

/■\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

1. Follow the instructions in Before Working on Your Computer . 

2. Loosen the two screws that secure the memory cover. (See Removing a Memory Module for an illustration of the memory cover.) 

3. Slide the cover out of the compartment and set it aside. 

4. Remove the fan (see Removing the Fan ). 

5. Remove the processor thermal-cooling assembly (see Removing the Processor Thermal-Cooling Assembly ). 

£\ NOTI CE: To avoid damage to the processor, hold the screwdriver so that it is perpendicular to the processor when turning the cam screw. 

6. To loosen the Zl F socket, use a small, flat-blade screwdriver and rotate the Zl F-socket cam screw counterclockwise until it comes to the cam stop. 




1 Zl F-socket cam screw 2 Zl F socket 

£S NOTI CE: To ensure maximum cooling for the processor, do not touch the heat transfer areas on the processor thermal-cooling assembly. The oils 
in your skin can reduce the heat transfer capability of the thermal pads. 

ff± NOTI CE: When removing the processor module, pull the module straight up. Be careful not to bend the pins on the processor module. 

7. Lift the processor module from the Zl F socket. 



Replacing the Processor Module 



/j\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

£\ NOTI CE: Do not touch the processor die. Press and hold the processor down on the substrate on which the die is mounted while turning the cam 
screw to prevent intermittent contact between the cam screw and processor. 



£S NOTI CE: Ensure that the cam lock is in the fully open position before seating the processor module. Seating the processor module properly in the 
Zl F socket does not require force. A processor module that is not properly seated can result in an intermittent connection or permanent damage 
to the microprocessor and Zl F socket. 

B| NOTE: If you are installing a new processor, you will receive a new thermal-cooling assembly which will include an affixed thermal pad, or you will 
receive a new thermal pad along with a tech sheet to illustrate proper installation. 

This procedure assumes that you have completed the removal procedure Removing the Processor Module . 

1. Align the pin-1 corner of the processor module with the pin-1 corner of the Zl F socket, then insert the processor module. 

Wa NOTE: The pin-1 corner of the processor module has a triangle that aligns with the triangle on the pin-1 corner of the ZIF socket. 

When the processor module is properly seated, all four corners are aligned at the same height. If one or more corners of the module are higher than the 
others, the module is not seated properly. 




1 


Zl F-socket cam screw 


2 


Zl F socket 


3 


pin-1 corner 







£\ NOTI CE: To avoid damage to the processor, hold the screwdriver so that it is perpendicular to the processor when turning the cam screw. 

2. Tighten the ZIF socket by turning the cam screw clockwise to secure the processor module to the system board. 

3. Replace the processor thermal-cooling assembly (see Replacing the Processor Thermal-Cooling Assembly ). 

4. Replace the fan {see Replacing the Fan ). 

5. Replace the memory cover and tighten the screws. 



Back to Contents Page 



Back to Contents Page 



Processor Thermal-Cooling Assembly 



Dell™ Vostro™ 1510 
Service Manual 



Removing the Processor Thermal-Cooling Assembly 
Replacing the Processor Thermal-Cooling Assembly 



Removing the Processor Thermal-Cooling Assembly 

/■\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

1. Follow the instructions in Before Working on Your Computer . 

2. Loosen the two screws that secure the memory cover. (See Removing a Memory Module for an illustration of the memory cover.) 

3. Slide the cover out of the compartment and set it aside. 

4. Remove the fan (see Removing the Fan ). 

5. In sequential order, loosen the six captive screws that secure the processor thermal-cooling assembly to the system board, and carefully lift the 
processor thermal-cooling assembly out of the computer. 




1 


processor thermal-cooling assembly 


2 


captive screws (6) 



Replacing the Processor Thermal-Cooling Assembly 

/?\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

This procedure assumes that you have completed the removal procedure Removing the Processor Thermal-Cooling Assembly . 

1. Align the six captive screws on the processor thermal-cooling assembly with the screw holes on the system board and tighten the screws in sequential 
order. 

2. Replace the fan (see Replacing the Fan ). 

3. Replace the memory cover and tighten the screws. 



Back to Contents Page 



Back to Contents Page 



USB Daughter Card 



Dell™ Vostro™ 1510 
Service Manual 



Removing the USB Daughter Card 
Replacing the USB Daughter Card 



Removing the USB Daughter Card 

/■\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

1. Follow the instructions in Before Working on Your Computer . 

2. Remove the hard drive cover. 5ee Removing the Hard Drive for an illustration of the hard drive cover. 

3. Remove the WLAN card (see Removing a WLAN Card ). 

4. Remove the hinge cover (see Removing the Hinge Cover ). 

5. Remove the keyboard (see Removing the Keyboard ). 

6. Remove the display assembly (see Removing the Display Assembly ). 

7. Remove the palm rest (see Removing the Palm Rest ). 

8. Remove the internal card with Bluetooth wireless technology, if installed (see Removing the Card ). 

9. Remove the M2.5 x 5-mm screw from the daughter card. 

10. Disconnect the daughter-card connector from the daughter card. 

11. Remove the daughter card from the computer base. 




1 


daughter-card connector 


2 


M2.5 x 5-mm screw (1) 


3 


USB daughter card 







Replacing the USB Daughter Card 

/?\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

This procedure assumes that you have completed the removal procedure Removing the USB Daughter Card . 



1. Replace the M2.5 x 5-mm screw to secure the daughter card to the computer base. 

2. Connect the daughter card connector to the daughter card. 

3. Replace the internal card with Bluetooth wireless technology, if installed (see Removing the Card ). 

4. Replace the palm rest (see Replacing the Palm Rest ). 

5. Replace the display assembly (see Replacing the Display Assembly ). 

6. Replace the keyboard {see Replacing the Keyboard ). 

7. Replace the hinge cover {see Replacing the Hinge Cover ). 

8. Replace the WLAN card (see Replacing a WLAN Card ). 

9. Replace the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 



Back to Contents Page 



Back to Contents Page 



Display 

Dell™ Vostro™ 1510 
Service Manual 



Display Assembly 

Display Bezel 

Display I nverter 

Display Panel 

Display Cable 

Camera and Microphone Assembly 



Display Assembly 
Removing the Display Assembly 

/(\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

1. Follow the instructions in Before Working on Your Computer . 

2. Remove the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 

3. Remove the WLAN card (see Removing a WLAN Card ). 

4. Remove the M2.5 x 8-mm screw that attaches the display assembly to one corner of the computer. 

5. Remove the hinge cover (see Removing the Hinge Cover ). 

6. Remove the keyboard (see Removing the Keyboard ). 




7. In sequential order, remove the four numbered M2.5 x 5-mm screws from the base of the display assembly. 

8. Disconnect the display cable from the display cable connector on the system board. 

9. Lift the display cable and antenna cables from beneath the tabs on the palm rest. 

£S NOTI CE: Ensure that the display cable and the antenna cables do not get caught beneath the plastic tabs on the palm rest. 



10. Gently tug on the antenna cables to remove them from underneath the palm rest. 

Wa NOTE: The antenna cables are no longer attached to the WLAN card which you removed in step 3 of this procedure. Although the cables are 

unattached, they can be difficult to remove from underneath the palm rest. You may want to turn the computer upside down and remove the hard drive 
compartment cover and memory cover in order to have better access to the antenna cables. 



11. Lift the display assembly out of the computer. 
1 




1 


display cable 


2 


antenna cables 


3 


display assembly 







Replacing the Display Assembly 

/j\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

This procedure assumes that you have completed the removal procedure Removing the Display Assembly . 

1. Align the display hinges with the holes in the base of the computer, then lower the display into place. 

ffS NOTI CE: Ensure that the display cable and antenna cables are properly routed and secured beneath the plastic tabs on the palm rest. 

2. In sequential order, replace the four M2.5 x 5-mm screws into the base of the display assembly. 

3. Route the display cable and antenna cables beneath the plastic tabs on the palm rest. 

4. Slide the antenna cables through the hole in the palm rest and the base of the computer. 

5. Connect the display cable to the display cable connector on the system board. 

6. I n sequential order, replace the four M2.5 x 5-mm screws in the base of the display assembly. 

7. Replace the keyboard {see Replacing the Keyboard ). 

8. Replace the hinge cover {see Replacing the Hinge Cover ). 

9. Close the display and turn the computer upside down. 

10. Replace the M2.5 x 8-mm screw that attaches the display assembly to one corner of the computer. 

11. Replace the WLAN card (see Replacing a WLAN Card ). 

12. Replace the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 



Display Bezel 



Removing the Display Bezel 

fi\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

1. Follow the instructions in Before Working on Your Computer . 

2. Remove the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 

3. Remove the WLAN card (see Removing a WLAN Card ). 

4. Remove the hinge cover (see Removing the Hinge Cover ). 

5. Remove the keyboard (see Removing the Keyboard ). 

6. Remove the display assembly (see Removing the Display Assembly ). 

7. Remove the four rubber display-bumpers and two mylar screw-covers from around the display bezel. 

8. Remove the six M2.5 x 5-mm shoulder screws from around the display bezel. 

2 




1 


mylar screw covers (2) 


2 


rubber display bumpers (4) 


3 


M2.5 x 5-mm shoulder screws (6) 


4 


display bezel 



£% NOTI CE: Removal of the bezel from the top cover requires extreme care to avoid damage to the bezel. 



9. Starting at the middle bottom of the display panel, use your fingers to separate the bezel from the top cover, then lift the inside edges to separate the 
remainder of the bezel. 



Replacing the Display Bezel 



/ft^ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

This procedure assumes that you have completed the removal procedure Removing the Display Bezel . 

1. Starting at any corner, use your fingers to gently snap the bezel into place to secure it to the top cover. 

2. Replace the six M2.5 x 5-mm shoulder screws in the display bezel. 

3. Replace the four rubber display bumpers and two mylar screw covers around the display bezel. 

4. Replace the display assembly (see Replacing the Display Assembly ). 

5. Replace the keyboard (see Replacing the Keyboard ). 



6. Replace the hinge cover {see Replacing the Hinge Cover ). 

7. Replace the WLAN card (see Replacing a WLAN Card ). 

8. Replace the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 



Display I nverter 
Removing the Display I nverter 

/j\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

1. Follow the instructions in Before Working on Your Computer . 

2. Remove the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 

3. Remove the WLAN card (see Removing a WLAN Card ). 

4. Remove the hinge cover (see Removing the Hinge Cover ). 

5. Remove the keyboard (see Removing the Keyboard ). 

6. Remove the display assembly (see Removing the Display Assembly ). 

7. Remove the display bezel (see Removing the Display Bezel ). 

8. Remove the M2 x 3-mm screw from the display inverter. 

9. Disconnect the two display-inverter connectors. 
10. Lift the display inverter out of the top cover. 




1 


display inverter connector 


2 


M2 x 3-mm screw (1) 


3 


display inverter 


4 


display inverter connector 



^\ NOTI CE: Removal of the bezel from the display back cover requires extreme care to avoid damage to the bezel. 



Replacing the Display I nverter 

$\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

This procedure assumes that you have completed the removal procedure Removing the Display Inverter . 



1. Connect the two display-inverter connectors to the display inverter. 

2. Replace the M2 x 3-mm screw that secures the display inverter. 

3. Replace the display bezel (see Replacinq the Display Bezel ). 

4. Replace the display assembly (see Replacing the Display Assembly ). 

5. Replace the keyboard {see Replacing the Keyboard ). 

6. Replace the hinge cover {see Replacing the Hinge Cover ). 

7. Replace the WLAN card (see Replacing a WLAN Card ). 

8. Replace the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 



Display Panel 
Removing the Display Panel 

/f\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

1. Follow the instructions in Before Working on Your Computer . 

2. Remove the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 

3. Remove the WLAN card (see Removing a WLAN Card ). 

4. Remove the hinge cover (see Removing the Hinge Cover ). 

5. Remove the keyboard (see Removing the Keyboard ). 

6. Remove the display assembly (see Removing the Display Assembly ). 

7. Remove the display bezel (see Removing the Display Bezel ). 

8. Remove the display inverter {see Removing the Display Inverter ). 

9. Remove the two M2 x 5-mm screws from the display hinges. 

10. Remove the camera/microphone assembly (see Removing the Camera and Microphone Assembly ). 

11. Lift the display panel assembly out of the top cover. 

12. Remove the eight M2 x 3-mm screws from the display panel. 




1 


M2 x 5-mm screws (2) 


2 


display panel 


3 


M2 x 3-mm screws (8) 


4 


top cover 



Replacing the Display Panel 

/$\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

This procedure assumes that you have completed the removal procedure Removing the Display Panel . 

1. Replace the eight M2 x 3-mm screws in the display panel. 

2. Position the display panel assembly in the top cover. 

3. Replace the camera/microphone assembly (see Replacing the Camera and Microphone Assembly ). 

4. Align the guide pins at the top of the display hinge panels and position the display panel in the top cover. 

5. Replace the two M2 x 5-mm screws in the hinges. 

6. Replace the display inverter {see Replacing the Display Inverter ). 

7. Replace the display bezel {see Replacing the Display Bezel ). 

8. Replace the display assembly {see Replacing the Display Assembly ). 

9. Replace the keyboard {see Replacing the Keyboard ). 

10. Replace the hinge cover {see Replacing the Hinge Cover ). 

11. Replace the WLAN card (see Replacing a WLAN Card ). 

12. Replace the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 



Display Cable 



Removing the Display Cable 



jft\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 



1. Follow the instructions in Before Working on Your Computer . 



2. Remove the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 



3. Remove the WLAN card (see Removing a WLAN Card ). 

4. Remove the hinge cover (see Removing the Hinge Cover ). 

5. Remove the keyboard (see Removing the Keyboard ). 

6. Remove the display assembly (see Removing the Display Assembly ). 

7. Remove the display bezel (see Removing the Display Bezel ). 

8. Remove the display inverter (see Removing the Display Inverter ). 

9. Remove the camera/microphone assembly (see Removing the Camera and Microphone Assembly ). 

10. Remove the two M2 x 5-mm screws from the hinges. 

11. Remove the display panel (see Removing the Display Panel ). 

12. Lift the display panel out of the top cover. 

13. Disconnect the display cable from the connector on the back of the display panel. 




1 


display panel 


2 


display cable connector 


3 


display cable 







Replacing the Display Cable 

/j\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

This procedure assumes that you have completed the removal procedure Removing the Display Cable . 

1. Connect the display cable to the connector on the back of the display panel. 

2. Align the guide pins at the top of the display hinge panels and position the display panel in the top cover. 

3. Replace the two M2 x 5-mm screws in the hinges. 

4. Replace the display inverter (see Replacing the Display Inverter ). 

5. Replace the display bezel (see Replacing the Display Bezel ). 

6. Replace the display assembly (see Replacing the Display Assembly ). 

7. Replace the keyboard (see Replacing the Keyboard ). 

8. Replace the hinge cover (see Replacing the Hinge Cover ). 

9. Replace the WLAN card (see Replacing a WLAN Card ). 



10. Replace the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 

Camera and Microphone Assembly 
Removing the Camera and Microphone Assembly 

yj\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

1. Follow the instructions in Before Working on Your Computer . 

2. Remove the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 

3. Remove the WLAN card (see Removing a WLAN Card ). 

4. Remove the hinge cover (see Removing the Hinge Cover ). 

5. Remove the keyboard (see Removing the Keyboard ). 

6. Remove the display assembly (see Removing the Display Assembly ). 

7. Remove the display bezel (see Removing the Display Bezel ). 

8. Remove the M2 x 3-mm screw that secures the camera/microphone assembly. 

9. Lift the camera/microphone out of the top cover and disconnect the camera/microphone cable. 

.1 




1 I M2 x 3-mm screw (1) 



Replacing the Camera and Microphone Assembly 

/j\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

This procedure assumes that you have completed the removal procedure Removing the Camera and Microphone Assembly . 

1. Connect the camera/microphone cable to the connector on the camera/microphone assembly. 

2. Position the camera/microphone in the top cover and replace the M2 x 3- mm screw that secures the camera/microphone assembly to the top cover. 

3. Replace the display bezel (see Replacing the Display Bezel ). 

4. Replace the display assembly (see Replacing the Display Assembly ). 



5. Replace the keyboard {see Replacing the Keyboard ). 

6. Replace the hinge cover {see Replacing the Hinge Cover ). 

7. Replace the WLAN card (see Replacing a WLAN Card ). 

8. Replace the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 



Back to Contents Page 



Back to Contents Page 



Fan 



Dell™ Vostro™ 1510 
Service Manual 



Removing the Fan 
Replacing the Fan 



Removing the Fan 

A\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

1. Follow the instructions in Before Working on Your Computer . 

2. Loosen the two screws that secure the memory cover. (See Removing a Memory Module for an illustration of the memory cover.) 

3. Slide the cover out of the compartment and set it aside. 

4. Remove the three M2.5 x 5-mm screws that secure the fan to the base of the computer. 

5. Disconnect the fan connector from the system board connector, and remove the fan. 
2 . 

1, 




1 


fan 


2 


M2.5 x 5-mm screws (3) 


3 


fan connector 







Replacing the Fan 

/(\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

This procedure assumes that you have completed the removal procedure Removing the Fan . 

1. Align the screw holes on the fan with the holes on the base of the computer. 

2. Replace the three M2.5 x 5-mm screws to secure the fan to the base of the computer. 

3. Connect the fan connector to the system board connector. 

4. Replace the memory cover and tighten the screws. 



Back to Contents Page 



Back to Contents Page 



Fingerprint Reader 



Dell™ Vostro™ 1510 
Service Manual 



Removing the Fingerprint Reader 
Replacing the Fingerprint Reader 



Removing the Fingerprint Reader 

/■\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

1. Follow the instructions in Before Working on Your Computer . 

2. Remove the hard drive cover. 5ee Removing the Hard Drive for an illustration of the hard drive cover. 

3. Remove the WLAN card (see Removing a WLAN Card ). 

4. Remove the hinge cover (see Removing the Hinge Cover ). 

5. Remove the keyboard (see Removing the Keyboard ). 

6. Remove the display assembly (see Removing the Display Assembly ). 

7. Remove the palm rest (see Removing the Palm Rest ). 

8. On the underside of the palm rest, remove the M2 x 3-mm screw from the fingerprint reader cover, and lift the fingerprint reader cover out of the palm 
rest. 

9. Rotate the retaining bracket on the fingerprint reader connector on the palm rest upward to release the fingerprint-reader cable connector. 

10. Slide the fingerprint reader cable out of the fingerprint reader connector. 

11. Remove the fingerprint reader from the palm rest. 




1 


M2 x 3-mm screw 


2 


fingerprint reader cover 


3 


underside of palm rest 


4 


fingerprint reader 


5 


fingerprint reader connector with retaining bracket 


6 


fingerprint reader cable 



Replacing the Fingerprint Reader 



/■\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

£S NOTI CE: Ensure that the touch pad cable and the cable for the internal card with Bluetooth® wireless technology are properly routed before 
snapping the palm rest into place. 

This procedure assumes that you have completed the removal procedure Removing the Fingerprint Reader . 



1. Position the fingerprint reader on the underside of the palm rest. 

2. Connect the fingerprint reader cable connector to the fingerprint reader connector and rotate the retaining bracket downward to secure the cable. 

3. Replace the fingerprint reader cover and replace the M2 x 3-mm screw that secures the cover to the palm rest. 

4. Replace the palm rest (see Replacing the Palm Rest ). 

5. Replace the display assembly {see Replacing the Display Assembly ). 

6. Replace the keyboard {see Replacing the Keyboard ). 

7. Replace the hinge cover {see Replacing the Hinge Cover ). 

8. Replace the WLAN card (see Replacing a WLAN Card ). 

9. Replace the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 

Back to Contents Page 



Back to Contents Page 



Hard Drive 

Dell™ Vostro™ 1510 
Service Manual 



Removing the Hard Drive 
Replacing the Hard Drive 



Wa NOTE: Dell does not guarantee compatibility or provide support for hard drives obtained from sources other than Dell 



Removing the Hard Drive 

yj\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

/t\ CAUTI ON: Do not touch the metal housing of the hard drive if you remove the hard drive from the computer while the drive is hot. 

£■> NOTI CE: To prevent data loss, turn off your computer before removing the hard drive. Do not remove the hard drive while the computer is on or 
in Sleep state. 

^\ NOTI CE: Hard drives are extremely fragile. Exercise care when handling the hard drive. 



1. Follow the procedures in Before Working on Your Computer , ensuring that you remove the battery. 

2. Close the display and turn the computer upside down. 

3. Remove the two M2.5 x 8-mm screws that secure the hard-drive compartment cover. 

4. Remove the cover and set it aside. 

1 




M 



1 hard drive cover 2 M2.5 x 8-mm screws (2) 



£S NOTI CE: When the hard drive is not in the computer, store the drive in protective antistatic packaging. 



5. Remove the three screws securing the hard drive. 

6. Pull the plastic tab to release the hard drive. 

7. Lift the hard drive out of the computer. 

8. Remove the two screws securing the hard drive to the hard drive bracket. 

9. Slide the hard drive out of the bracket. 




1 hard drive 



Replacing the Hard Drive 

$\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

£S NOTI CE: Hard drives are extremely fragile. Exercise care when handling the hard drive. 

£S NOTI CE: Use firm and even pressure to slide the hard drive into place. Excessive force may result in damage to the connector. 

This procedure assumes that you have completed the removal procedure Removing the Hard Drive . 

1. Slide the hard drive into the hard drive connector until the drive is fully seated in the bracket. 

2. Replace the hard drive bracket into the system. 

3. Replace the three screws securing the hard drive. 

4. Replace the hard drive cover aligning the notches. 

5. Replace the two M2.5 x 8-mm screws to secure the cover. 

6. Install the operating system for your computer, as needed. For information on reinstalling the operating system, see the Setup and Quick Reference Guide 
for your computer on support.dell.com . 

7. I nstall the drivers and utilities for your computer, as needed. For information on reinstalling drivers and utilities, see the Setup and Quick Reference Guide 
for your computer on support.dell.com . 



Back to Contents Page 



Back to Contents Page 



Hinge Cover 

Dell™ Vostro™ 1510 
Service Manual 



Removing the Hinge Cover 
Replacing the Hinge Cover 



Removing the Hinge Cover 

/■\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 
£S NOTI CE: The hinge cover is fragile and can be damaged if extreme force is used. Exercise care when removing the hinge cover. 

1. Follow the procedures in Before Working on Your Computer . 

2. Close the display and turn the computer to the back. 

3. Insert a plastic scribe into the notch of the raised parts of the hinge cover at the back of the computer, and pry up to loosen the hinge cover. 




1 


back of computer 


2 


raised part of hinge cover (one on each side} 


3 


plastic scribe 







4. Turn the computer to the front and open the display all the way {180 degrees). 

£% NOTI CE: To avoid damage to the hinge cover, do not lift the cover on both sides simultaneously. 

5. Insert a finger or a plastic scribe underneath each side of the raised parts of the hinge cover, and slide your fingers underneath the long part of the 
hinge cover. 

6. Moving from right to left, slide your fingers under the hinge cover to pry up and loosen the cover, and lift the hinge cover away from the computer. 




1 raised part of hinge cover on right side 



Replacing the Hinge Cover 

jft\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

j*N NOTI CE: The hinge cover is fragile and can be damaged if extreme force is used. Exercise care when replacing the hinge cover. 

This procedure assumes that you have completed the removal procedure Removing the Hinge Cover . 

1. Align the two tabs underneath the left edge of the hinge cover with the corresponding notches in the computer. 

2. Moving from left to right, press down until the hinge cover snaps into place. 

3. Close the display and turn the computer to the back. 

4. Press each hinge cover until it snaps into place. 

Back to Contents Page 



Back to Contents Page 



Keyboard 

Dell™ Vostro™ 1510 
Service Manual 



Removing the Keyboard 
Replacing the Keyboard 



Removing the Keyboard 

/■\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

1. Follow the procedures in Before Working on Your Computer . 

2. Remove the hinge cover (see Removing the Hinge Cover ). 

3. Remove the two M2 x 3-mm screws at the top of the keyboard. 

^\ NOTI CE: The key caps on the keyboard are fragile, easily dislodged, and time- consuming to replace. Exercise care when removing and handling 
the keyboard. 

Wj NOTE: Lift the keyboard carefully to ensure that you do not pull on the keyboard cable. 

4. Lift the top of the keyboard and move it slightly towards the back of the computer to access the keyboard cable connector. 

5. Rotate the retaining bracket upward to release the keyboard cable connector. 

|£j NOTE: Ensure that you pull on the keyboard cable connector, not the keyboard cable itself. 

6. Slide the keyboard cable connector out of the keyboard connector on the system board. 
K 




1 


M2 x 3-mm screws (2} 


2 


keyboard 


3 


tabs (4) 


4 


palm rest 


5 


keyboard cable 


6 


keyboard cable connector 


7 


system board 







Replacing the Keyboard 



yj\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

ffS NOTI CE: The key caps on the keyboard are fragile, easily dislodged, and time- consuming to replace. Exercise care when removing and handling 
the keyboard. 



This procedure assumes that you have completed the removal procedure Removing the Keyboard . 

1. Slide the keyboard cable connector into the keyboard connector, on the system board. 

2. Rotate the retaining bracket downward to secure the keyboard cable connector. 

3. Hook the tabs along the front edge of the keyboard beneath the front- inside edge of the palm rest. 

4. Press on the upper right edge of the keyboard to snap the keyboard into place. 

5. Replace the two M2 x 3-mm screws at the top of the keyboard. 

6. Replace the hinge cover {see Replacing the Hinge Cover ). 

Back to Contents Page 



Back to Contents Page 



Battery Latch Assembly 



Dell™ Vostro™ 1510 
Service Manual 



Removing the Battery Latch Assembly 
Replacing the Battery Latch Assembly 



Removing the Battery Latch Assembly 

/■\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

1. Follow the instructions in Before Working on Your Computer . 

2. Remove the hard drive {see Removing the Hard Drive ). 

3. Remove the WLAN card (see Removing a WLAN Card ). 

4. Remove the fan (see Removing the Fan ). 

5. Remove the hinge cover (see Removing the Hinge Cover ). 

6. Remove the keyboard (see Removing the Keyboard ). 

7. Remove the display assembly (see Removing the Display Assembly ). 

8. Remove the palm rest (see Removing the Palm Rest ). 

9. Disconnect the cable that secures the internal card with Bluetooth® wireless technology to the system board (see Removing the Card ). 

10. Remove the optical drive (see Removing the Optical Drive ). 

11. Remove the system board (see Removing the System Board Assembly ). 

12. Remove the battery latch spring. 

£\ NOTI CE: The battery- latch assembly spring is not secured to the latch assembly and can be easily misplaced. When removing the battery latch 
assembly, place the spring in a secure location until the latch is ready to be reinstalled. 

13. Remove the screw securing the battery latch to the base of the system. 

14. Lift the edge of the battery latch. 

15. Remove the battery latch from the system. 

16. Squeeze the securing clips on the battery lock latch together. 

17. Remove the battery lock latch. 

j*N NOTI CE: Before you remove the battery release button, observe the orientation of the button to ensure proper installation when the button is 
replaced. 




1 


battery release button 


2 


alignment bracket screw {1} 


3 


battery latch assembly 


4 


spring 



Replacing the Battery Latch Assembly 

/j\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

ffS NOTI CE: Ensure the battery latch assembly is properly oriented. The indent for the screw should face up when installing the assembly. 

This procedure assumes that you have completed the removal procedure Removing the Battery Latch Assembly . 

1. Ensure that the battery latch spring is properly mounted on the guide post of the battery latch assembly. 

2. Align the battery release button with the hole in the battery latch assembly, then press the button into place. 

3. Replace the M2 x 3-mm screw that holds the battery release button in the battery latch assembly. 

4. Align the guide post on the battery latch assembly with the slot on the base of the computer, then lower the latch assembly into place. 

£\ NOTI CE: The battery release button is keyed to ensure proper alignment. If you feel resistance, check the alignment of the release button. 

5. Replace the system board (see Replacing the System Board Assembly ). 

6. Connect the cable that secures the internal card with Bluetooth wireless technology to the system board {see Replacing the Card ). 

7. Replace the optical drive {see Replacing the Optical Drive ). 

8. Replace the palm rest (see Replacing the Palm Rest ). 

9. Replace the display assembly (see Replacing the Display Assembly ). 

10. Replace the keyboard {see Replacing the Keyboard ). 

11. Replace the hinge cover {see Replacing the Hinge Cover ). 

12. Replace the fan {see Replacing the Fan ). 

13. Replace the hard drive {see Replacing the Hard Drive ). 

14. Replace the WLAN card (see Replacing a WLAN Card ). 



Back to Contents Page 



Back to Contents Page 

Memory 

Dell™ Vostro™ 1510 
Service Manual 

• Removing a Memory Module 

• Replacing a Memory Module 

Your computer has two user-accessible SODI MM sockets, both accessed from the bottom of the computer. 

You can increase your computer memory by installing memory modules on the system board. See "Specifications" in your Setup and Quick Reference Guide for 
information on the memory supported by your computer. I nstall only memory modules that are intended for your computer. 

Wa NOTE: Memory modules purchased from Dell are covered under your computer warranty. 



Removing a Memory Module 

yj\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

1. Follow the procedures in Before Working on Your Computer . 

2. Turn the computer upside down. 

3. Remove the two screws that secure the memory cover, then remove the cover and set it aside. (See Removing a Memory Module for an illustration of 
the memory cover.) 




1 


memory cover 


2 


screws (2) 



£S NOTI CE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. 

4. Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the memory module pops up. 

5. Remove the memory module from the connector. 

/<(\ CAUTI ON: Handle the memory module by the card edges and avoid touching the components on the memory module. 




I 1 I securing clips (2) 



I 2 I memory module 



Replacing a Memory Module 

/■\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

This procedure assumes that you have completed the removal procedure Removing a Memory Module . 

1. Align the notch in the module edge connector with the tab in the connector slot. 

2. Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place. If you do not feel the click, remove the 
module and reinstall it. 

Kj NOTE: If the memory module is not installed properly, the computer may not boot. No error message indicates this failure. 




J*\ NOTI CE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. 

3. Replace the memory cover and tighten the screws. 

4. Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 

5. Turn on the computer. 

As the computer boots, it detects the additional memory and automatically updates the system configuration information. 
To confirm the amount of memory installed in the computer: 

I I n the Microsoft® Windows® XP operating system, right-click the My Computer icon on your desktop, and click Properties^ General. 

I I n Microsoft Windows Vista®, click Start *? -> Help and Support > Dell System Information. 



Back to Contents Page 



Back to Contents Page 



Wireless Local Area Network (WLAN) Card 



Dell™ Vostro™ 1510 
Service Manual 



Removing a WLAN Card 
Replacing a WLAN Card 



/f\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

Your computer supports a WLAN card. If you ordered a WLAN card with your computer, the card is already installed. 



Removing a WLAN Card 



1. Follow the procedures in Before Working on Your Computer . 

2. Turn the computer upside down. 

3. Remove the hard drive compartment cover. 

4. Rotate each antenna cable until it is positioned away from the WLAN card and then pull gently on the cable to disconnect it. 

5. Remove the M2 x 3-mm screw that secures the WLAN card. 




1 


WLAN card 


2 


M2 x 3-mm screw (1) 


3 


antenna cables (2) 







6. Slide the WLAN card at a 45-degree angle out of its connector. 




1 


antenna cables {2) 


2 


WLAN card 


3 


system board connector 







Replacing a WLAN Card 

ffS NOTI CE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, 
and realign the card. 

£\ NOTI CE: To avoid damage to the WLAN card, never place cables under the card. 

This procedure assumes that you have completed the removal procedure Removing a WLAN Card . 

1. Insert the WLAN card connector into the system board connector at a 45- degree angle. 

2. Connect the antenna cables to the WLAN card that you are installing. 

If the WLAN card has two triangles on the label (white and black), connect the white antenna cable to the connector labeled "main" {white triangle), and 
connect the black antenna cable to the connector labeled "aux" {black triangle). 

If the WLAN card has three triangles on the label {white, black, and gray), connect the white antenna cable to the white triangle, connect the black 
antenna cable to the black triangle, and connect the gray antenna cable to the gray triangle. 

3. Replace the M2 x 3-mm screw that secures the WLAN card. 

4. Replace the tape that secures the two antenna cables on top of the WLAN card. 

5. Replace the hard drive compartment cover. 



Back to Contents Page 



Back to Contents Page 



Optical Drive 

Dell™ Vostro™ 1510 
Service Manual 



Removing the Optical Drive 
Replacing the Optical Drive 



Removing the Optical Drive 

/■\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

1. Follow the procedures in Before Working on Your Computer . 

2. Remove the hard drive cover. 5ee Removing the Hard Drive for an illustration of the hard drive cover. 

3. Remove the WLAN card (see Removing a WLAN Card ). 

4. Remove the hinge cover (see Removing the Hinge Cover ). 

5. Remove the keyboard (see Removing the Keyboard ). 

6. Remove the display assembly (see Removing the Display Assembly ). 

7. Remove the palm rest (see Removing the Palm Rest ). 

8. Remove the M2 x 5-mm screw from the optical drive. 

9. Lift the back end of the drive out and disconnect the optical drive cable from the connector on the system board. 

,3 




1 


optical drive cable 


2 


optical drive connector 


3 


M2 x 5-mm screw (1) 


4 


optical drive 



Replacing the Optical Drive 

/j\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

This procedure assumes that you have completed the removal procedure Removing the Optical Drive . 

1. Connect the optical drive cable to the connector on the system board. 

2. Replace the M2 x 5-mm screw to secure the optical drive to the system board. 

3. Replace the palm rest (see Replacing the Palm Rest ). 



4. Replace the display assembly (see Replacing the Display Assembly ). 

5. Replace the keyboard {see Replacing the Keyboard ). 

6. Replace the hinge cover {see Replacing the Hinge Cover ). 

7. Replace the WLAN card (see Replacing a WLAN Card ). 

8. Replace the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 



Back to Contents Page 



Back to Contents Page 



Palm Rest 

Dell™ Vostro™ 1510 
Service Manual 



Removing the Palm Rest 
Replacing the Palm Rest 



Removing the Palm Rest 

/■\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

1. Follow the instructions in Before Working on Your Computer . 

2. Remove the hard drive cover. 5ee Removing the Hard Drive for an illustration of the hard drive cover. 

3. Remove any cards or blanks installed in the ExpressCard slot and the 8-in- 1 card slot. 

4. Remove the WLAN card (see Removing a WLAN Card ). 

5. Remove the hinge cover (see Removing the Hinge Cover ). 

6. Remove the keyboard (see Removing the Keyboard ). 

7. Remove the display assembly (see Removing the Display Assembly ). 

8. Remove the M2.5 x 5-mm screw labeled with a "P" from the fan. 

9. Remove the fourteen M2.5 x 8-mm screws from the bottom of the computer. 
|£j NOTE: The screw locations may vary slightly from the image shown below. 




10. Turn the computer over and remove the three M2.5 x 5-mm screws that secure the top of the palm rest. 




11. Disconnect the multimedia-button pad connector from the system board. 



12. Disconnect the touch pad connector from the system board. 

13. Disconnect the fingerprint reader connector from the system board. 



NOTI CE: Do not use force to separate the palm rest from the computer. If you encounter resistance, gently flex or apply pressure to the palm 
rest, or move along the edge, working away from the area of resistance, until the palm rest is free. 



14. Disconnect the speaker connector from the palm rest. Remove tape as necessary. 

15. Moving from left to right, carefully lift the palm rest along the rear edge, near the hinge brackets, and gently lift the palm rest. 




1 


speaker connector 


2 


touch pad connector 


3 


fingerprint reader connector 


4 


computer base 


5 


multimedia panel connector 


6 


palm rest 



Replacing the Palm Rest 

/ft^ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

£S NOTI CE: Ensure that the touch pad cable and the cable for the internal card with Bluetooth® wireless technology are properly routed before 
snapping the palm rest into place. 

This procedure assumes that you have completed the removal procedure Removing the Palm Rest . 

1. Align the palm rest with the computer base and gently snap it into place. 

2. Connect the speaker connector to the under side of the palm rest. 

3. Connect the touchpad connector to the system board. 

4. Connect the multimedia-button pad connector to the system board. 

5. Connect the finger print reader connector to the system board. 

6. Replace the three M2.5 x 5-mm screws on the top of the palm rest. 

7. Turn the computer upside down and replace the fourteen M2.5 x 8-mm screws on the bottom of the computer to secure the palm rest. 

8. Replace the M2.5 x 5-mm screw in the hole labeled with a "P" on the fan. 

9. Replace the display assembly (see Replacing the Display Assembly ). 
10. Replace the keyboard {see Replacing the Keyboard ). 



11. Replace the hinge cover {see Replacing the Hinge Cover ). 

12. Replace the WLAN card (see Replacing a WLAN Card ). 

13. Replace the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 

14. Replace any blanks you removed from in the ExpressCard slot and the 8- in-1 card slot. 

Back to Contents Page 



Back to Contents Page 



Power Button and Multimedia Button Pads 



Dell™ Vostro™ 1510 
Service Manual 



Removing the Power Button and Multimedia Button Pads 
Replacing the Power Button and Multimedia Button Pads 



Removing the Power Button and Multimedia Button Pads 

/■\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 
£S NOTI CE: The power button and multimedia button pads should be removed and reinstalled as a single unit. 

1. Follow the procedures in Before Working on Your Computer . 

2. Remove the hinge cover (see Removing the Hinge Cover ). 

3. Remove the keyboard (see Removing the Keyboard ). 

4. Disconnect the multimedia-button pad cable from the system board. 

5. Remove the M2 x 3-mm screw that secures the power button pad to the palm rest. 

6. Remove the M2 x 3-mm screw that secures the multimedia button pad to the palm rest. 

7. Slide the power button pad to the left and lift the power button and multimedia button pads out of the computer in one movement. 

8. Disconnect the power-button pad cable from the connector at the bottom of the multimedia button pad. 

.5 




1 


system board connector 


2 


multimedia-button pad cable 


3 


power button pad 


4 


M2 x 3-mm screws (2) 


5 


power-button pad cable 


6 


multimedia-button pad cable 


7 


multimedia panel 


8 


palm rest 



Replacing the Power Button and Multimedia Button Pads 

/j\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 
£S NOTI CE: The power button and multimedia button pads should be removed and reinstalled as a single unit. 



This procedure assumes that you have completed the removal procedure Removing the Power Button and Multimedia Button Pads . 

1. Connect the power-button pad cable in the connector on the bottom of the multimedia button pad. 

2. Slide the power button pad to the right, positioning it under the tabs on the palm rest and aligning the screw holes. 

3. Slide the multimedia button pad to the right, aligning it under the tab on the palm rest and aligning the screw holes. 

4. Replace the M2 x 3-mm screw that secures the power button pad to the palm rest. 

5. Replace the M2 x 3-mm screw that secures the multimedia button pad to the palm rest. 

6. Connect the multimedia-button pad cable to the connector on the system board. 

7. Replace the keyboard {see Replacing the Keyboard ). 

8. Replace the hinge cover {see Replacing the Hinge Cover ). 

Back to Contents Page 



Back to Contents Page 



Speaker Assembly 



Dell™ Vostro™ 1510 
Service Manual 



Removing the Speaker Assembly 
Replacing the Speaker Assembly 



Removing the Speaker Assembly 

/■\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

1. Follow the instructions in Before Working on Your Computer . 

2. Remove the hard-drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 

3. Remove the WLAN card (see Removing a WLAN Card ). 

4. Remove the hinge cover (see Removing the Hinge Cover ). 

5. Remove the keyboard (see Removing the Keyboard ). 

6. Remove the display assembly (see Removing the Display Assembly ). 

7. Remove the palm rest (see Removing the Palm Rest ). 

8. Remove the four M2 x 3-mm screws from the speaker assembly. 

9. Remove the speaker assembly. 




1 


M2.5 x 5-mm screws (2) 


2 


speaker connector 


3 


M2.5 x 5-mm screws (2) 







Replacing the Speaker Assembly 

$\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 

This procedure assumes that you have completed the removal procedure Removing the Speaker Assembly . 



1. Align the guide holds in the speaker assembly with the guide posts on the base of the computer, then lower the assembly into place. 

2. Replace the four M2.5 x 5- mm screws to secure the speaker assembly 

3. Replace the palm rest (see Replacing the Palm Rest ). 

4. Replace the display assembly (see Replacing the Display Assembly ). 

5. Replace the keyboard {see Replacing the Keyboard ). 

6. Replace the hinge cover {see Replacing the Hinge Cover ). 

7. Replace the WLAN card (see Replacing a WLAM Card ). 

8. Replace the hard-drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 

Back to Contents Page 



Back to Contents Page 



System Board Assembly 



Dell™ Vostro™ 1510 
Service Manual 



Removing the System Board Assembly 
Replacing the System Board Assembly 



The system board's BIOS chip contains the Service Tag, which is also visible on a barcode label on the base of the computer. The replacement kit for the 
system board includes media that provide a utility for transferring the Service Tag to the replacement system board. 



Removing the System Board Assembly 



/j\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 



1. Follow the instructions in Before Working on Your Computer . 

2. Remove any cards or blanks installed in the ExpressCard slot and the 8-in- 1 card slot. 

3. Remove the hard drive {see Removing the Hard Drive ). 

4. Remove the WLAN card (see Removing a WLAN Card ). 

5. Remove the fan (see Removing the Fan ). 

6. Remove the hinge cover (see Removing the Hinge Cover ). 

7. Remove the keyboard (see Removing the Keyboard ). 

8. Remove the display assembly (see Removing the Display Assembly ). 

9. Remove the palm rest (see Removing the Palm Rest ). 

10. Remove the optical drive (see Removing the Optical Drive ). 

11. Disconnect the 1394/USB daughter-card cable from the system board. 

12. Remove the three M2.5 x 5-mm screws from the top of the system board. 

13. Lift the right edge of the system board, and then carefully lift the system board out of the computer. 

1 2 




1 


system board 


2 


M2.5 x 5-mm system board screws (3) 


3 


USB daughter-card cable connector 


4 


card with Bluetooth technology cable connector 


5 


speaker cable connector 







Replacing the System Board Assembly 

/j\ CAUTI ON: Before you begin the following procedure, follow the safety instructions that shipped with your computer. 
ffS NOTI CE: Ensure that any loose cables do not get caught beneath the system board. 

This procedure assumes that you have completed the removal procedure Removing the System Board Assembly . 

1. I nsert the left side of the system board into the base of the computer at an angle until the connectors on the system board are aligned with the holes 
on the base of the computer, then carefully lower the system board into place. 

2. Replace the three M2.5 x 5-mm screws on the system board. 

3. Connect the 1394/USB daughter-card cable to the connector on the system board. 

4. Replace the optical drive {see Replacing the Optical Drive ). 

5. Replace the palm rest (see Replacing the Palm Rest ). 

6. Replace the display assembly (see Replacing the Display Assembly ). 

7. Replace the keyboard (see Replacing the Keyboard ). 

8. Replace the hinge cover (see Replacing the Hinge Cover ). 

9. Replace the fan (see Replacing the Fan ). 

10. Replace the WLAN card (see Replacing a WLAM Card ). 

11. Replace the hard drive (see Replacing the Hard Drive ). 

12. Replace any blanks you removed from the ExpressCard slot and the 8-in-l card slot. 

Q. NOTI CE: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may 
result in damage to the computer. 

13. Turn on the computer. 

Bj NOTE: If you use a BIOS update program media to flash the BIOS, press <F12> before inserting the media in order to set the computer to boot from the 
media for one time only. Otherwise, you must enter the system setup program to change the default boot order. 

14. Flash update the BIOS (see Flashing the BIOS for more information). 

15. Enter the system setup program to update the BIOS on the new system board with the computer Service Tag. For information on the system setup 
program, see the De//™ Technology Guide on your computer or at support.dell.com. 

Back to Contents Page 



Back to Contents Page 

Dell™ Vostro™ 1510 
Service Manual 

B| NOTE: A NOTE indicates important information that helps you make better use of your computer. 

£N NOTI CE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. 

/^\ CAUTI ON: A CAUTION indicates potential for property damage, personal injury, or death. 

If you purchased a DELL™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. 

I nformation in this document is subject to change without notice. 
© 2008 Dell Inc. All rights reserved. 

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. 

Trademarks used in this text: Dell, the DELL logo, and Vostro are trademarks of Dell I nc; Microsoft, Windows, Windows Vista, and the Windows start button logo are either trademarks 
or registered trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a registered trademark of Bluetooth SIG Inc. 

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any 
proprietary interest in trademarks and trade names other than its own. 

September 2009 Rev. A01 



Back to Contents Page 



Back to Contents Page 

Troubleshooting 

Dell™ Vostro™ 1510 
Service Manual 

• Troubleshooting Tools 

• Solving Problems 

• Dell Technical Update Service 

• Dell Support Utility 



Troubleshooting Tools 



Diagnostic Lights 

/$\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

Your computer has three keyboard status lights located above the keyboard. During normal operation, the keyboard status lights display the current status 
(on or off) of the Num Lock, Caps Lock, and Scroll Lock features. If the computer starts without error, the lights flash, and then turn off. If the computer 
malfunctions, however, you can use the status of the lights to help identify the problem. 



Ed 



NOTE: After the computer completes POST, the Num Lock light may remain on, depending on your BIOS settings. For more information on using the 
system setup program, see the Dell™ Technology Guide on your computer or at support.dell.com. 



Diagnostic Light Codes During POST 

To troubleshoot a problem with your computer, read the sequence of the keyboard status lights in order from left to right (Num Lock, Caps Lock, and then 
Scroll Lock). If the computer malfunctions the individual lights display a status of either On O , Off w , or Flashing W . 



Light 
Pattern 


Problem Description 


Suggested Resolution 


o» 


No memory modules are 
detected. 


I If two or more memory modules are installed, remove the modules (see Removing a Memory Module), then 
reinstall one module (see Replacing a Memory Module) and restart the computer. If the computer starts 
normally, continue to install additional memory modules (one at a time) until you have identified a faulty 
module or reinstalled all modules without error. 

I If available, install working memory of the same type into vour computer (see Memory). 

I If the problem persists, contact Dell Support. 


o^o 


Memory modules are 
detected, but a memory 
failure has occurred. 


I If two or more memory modules are installed, remove the modules (see Removing a Memory Module), then 
reinstall one module (see Replacing a Memory Module) and restart the computer. If the computer starts 
normally, continue to install additional memory modules (one at a time) until you have identified a faulty 
module or reinstalled all modules without error. 

I If available, install working memory of the same type into vour computer (see Memory). 

I If the problem persists, contact Dell Support. 


&oo 


A possible processor 
failure has occurred. 


I Reseat the processor (see Removing the Processor Module). 
I If the problem persists, contact Dell Support. 


«o 


A possible graphics 
card/video failure has 
occurred. 


I Reseat any installed graphics cards. 

I If available, install a working graphics card into your computer. 

I If the problem persists, contact Dell Support. 


-$0$- 


A possible LCD failure has 
occurred. 


I Reseat the LCD cable (see Removina the DisDlav Assembly). 
I If the problem persists, contact Dell Support. 


#*© 


A possible keyboard 
failure has occurred. 


I Reseat the keyboard (see Removing the Keyboard). 
I If available, connect an external keyboard. 
I If the problem persists, contact Dell Support. 


#@¥ 


A possible USB controller 
failure has occurred. 


I Remove any USB devices. 

I If the problem persists, contact contact Dell Support. 



Hardware Troubleshooter 



If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use the Hardware Troubleshooter to 



resolve the incompatibility. 
Windows XP: 

1. Click Start > Help and Support. 

2. Type hardware troubleshooter in the search field and press <Enter> to start the search. 

3. I n the Fix a Problem section, click Hardware Troubleshooter. 

4. I n the Hardware Troubleshooter list, select the option that best describes the problem, and click Next to follow the remaining troubleshooting steps. 

1. Click the Windows Vista start button '*3 , and click Help and Support. 

2. Type hardware troubleshooter in the search field and press <Enter> to start the search. 

3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. 

Dell Diagnostics 

/(\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

When to Use the Dell Diagnostics 

If you experience a problem with your computer, perform the checks in Solving Problems , and then run the Dell Diagnostics before contacting Dell for 
assistance. 

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your computer. 

Wa NOTE: The Drivers and Utilities media is optional and may not ship with your computer. 
Kj NOTE: The Dell Diagnostics only operate on Dell computers. 

Starting the Dell Diagnostics From Your Hard Drive 

Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that the device you want to test is 
displayed in system setup and is active. For more information on using the system setup program, see the De//™ Technology Guide on your computer or at 
support.dell.com. 

The Dell Diagnostics is located on a separate diagnostic utility partition on your hard drive. 

Wj NOTE: If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 
Bj NOTE: If your computer does not display a screen image, contact Dell Support. 

1. Ensure that the computer is connected to an electrical outlet that is known to be working properly. 

2. Press and hold the <Fn> key or the mute button then turn on your computer. 

|£j NOTE: Alternatively, you can select Diagnostics from the one-time boot menu at startup to boot to the diagnostic utility partition and run the Dell 
Diagnostics. 

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, etc. 

o During the assessment, answer any questions that appear. 

o If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell 5upport. 

o If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic utility 
Partition. Press any key to continue." 

Bj NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities 
media (see Starting the Dell Diagnostics From the Drivers and Utilities Media ). 

3. Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. 

4. Press <Tab> to select Test System and then press <Enter>. 



Bj NOTE: It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the extended 

memory test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to 
return to the previous menu. 

5. At the Dell Diagnostics Main Menu, left-click with the touch pad/mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell 
Diagnostics Main Menu ). 

Wa NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 

6. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 

7. Close the Main Menu window to exit the Dell Diagnostics and restart the computer. 

B| NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities 
media {see Starting the Dell Diagnostics From the Drivers and Utilities Media ). 

Starting the Dell Diagnostics From the Drivers and Utilities Media 

Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that the device you want to test is 
displayed in system setup and is active. For more information on using the system setup program, see the Dell 1 "' Technology Guide on your computer or at 
support.dell.com. 

1. Insert the Drivers and Utilities media into the optical drive. 

2. Restart your computer. 

3. When the DELL logo appears, press <F12> immediately. 

Wa NOTE: Keyboard failure may result when a key is held down for extended periods of time. To avoid possible keyboard failure, press and release 
<F12> in even intervals to open the Boot Device Menu. 

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your 
computer and try again. 

4. When the boot device list appears, use the up- or down- arrow keys to highlight CD/ DVD/ CD-RW Drive then press <Enter>. 

Wa NOTE: Using the one-time boot menu changes the boot sequence for the current boot only. Upon restart, the computer boots according to the 
boot sequence specified in system setup. 

5. Press any key to confirm that you want to start from the CD/DVD. 

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your 
computer and try again. 

6. Type 1 to Run the 32 Bit Dell Diagnostics. 

7. At the Dell Diagnostics Menu, type 1 to select Dell 32-bit Diagnostics for Resource CD (graphical user interface). 

8. Press <Tab> to select Test System and then press <Enter>. 

Wa NOTE: It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the extended 

memory test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to 
return to the previous menu. 

9. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run {see Dell Diagnostics 
Main Menu ). 

Ej NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 

10. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 

11. Close the Main Menu window to exit the Dell Diagnostics and restart the computer. 

12. Remove the Drivers and Utilities media from the optical drive. 



Dell Diagnostics Main Menu 



After the Dell Diagnostics loads the following menu appears: 



Option 


Function 


Test Memory 


Run the stand-alone memory test 


Test System 


Run system diagnostics 


Exit 


Exit the diagnostics 



Press <Tab> to select the test you want to run and then press <Enter>. 

E| NOTE: It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the extended memory 
test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to return to this 
menu. 



After Test System is selected, the following menu appears: 



Option 



Function 



Express Test 



Performs a quick test of devices in the system. This typically can take 10 to 20 minutes. 



NOTE: The Express Test requires no interaction on your part. Run Express Test first to increase the possibility of tracing a problem quickly. 



Extended Test 



Performs a thorough check of devices in the system. This typically can take an hour or more. 



NOTE: The Extended Test periodically requires your input to answer specific questions. 



Custom Test 



Use to test a specific device or customize the tests to be run. 



Symptom Tree This option allows you to select tests based on a symptom of the problem you are having. This option lists the most common symptoms. 



J£% NOTE: It is recommended that you select Extended Test to perform a more thorough check of devices in the computer. 

For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problen 
description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell Support. 

Bj NOTE: When contacting Dell Support, have your Service Tag ready. The Service Tag for your computer is located at the top of each test screen. 

The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option: 



Displays the results of the test and any error conditions encountered. 



Displays error conditions encountered, error codes, and the problem description. 



Help 



Describes the test and any requirements for running the test. 



Configuration 



Displays the hardware configuration for the selected device. 

The Dell Diagnostics obtains configuration information for all devices from System Setup, memory, and various internal tests, and displays the 
information in the device list in the left pane of the screen. 



NOTE: The device list may not display the names of all components installed on your computer or all devices attached to your computer. 



Parameters 



Allows you to customize the test, if applicable, by changing the test settings. 



Error Messages 

jft\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

If the error message is not listed, see the documentation for the operating system or the program that was running when the message appeared. 



A filename cannot contain any of the following characters: 

\/:*?"<>|— Do not use these characters in filenames. 



A required .DLL file was not found — The program that you are trying to open is missing an essential file. To remove and then reinstall the program: 



1. Click Start-> Control Panel-> Add or Remove Programs-* Programs and Features. 

2. Select the program you want to remove. 

3. Click Uninstall. 

4. See the program documentation for installation instructions. 

Windows Vista: 

1. Click Start Wf -t Control Panels Programs-* Programs and Features. 

2. Select the program you want to remove. 

3. Click Uninstall. 

4. See the program documentation for installation instructions. 



drive letter :\ is not accessible. The device is not ready — The drive cannot read the disk. I nsert a disk into the drive and try again. 



I nsert bootable media — I nsert a bootable floppy disk, CD, or DVD. 



Non-system disk error — Remove the floppy disk from the floppy drive and restart your computer. 



Not enough memory or resources. Close some programs and try again — Close all windows and open the program that you want to use. I n some cases, 
you may have to restart your computer to restore computer resources. If so, run the program that you want to use first. 



Operating system not found — Contact Dell Support. 

Solving Problems 

Follow these tips when troubleshooting your computer: 

I If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. 

I If a peripheral device does not work, ensure that the device is properly connected. 

I If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s). 

I If an error message occurs in a program, see the program's documentation. 

E3 NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows 
Classic view. 

Battery Problems 

/(\ CAUTI ON: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type 
recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. 

jft\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

Drive Problems 

jft\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

Ensure that Microsoft® Windows® Recognizes the drive — 

Windows XP: 

I Click Start and click My Computer. 

Windows Vista: 



t o 



I Click Start %f and click Computer. 

If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from 
recognizing the drive. 



Test the drive - 



I nsert another disc to eliminate the possibility that the original drive is defective. 
I nsert a bootable floppy disk and restart the computer. 



Clean the drive or disk — 

For information on cleaning your computer, see the Deli™ Technology Guide on your computer or at support.dell.com. 

Check the cable connections 

Run the Hardware Troubleshooter — 

See Hardware Troubleshooter . 

Run the Dell Diagnostics — 

See Dell Diagnostics . 

Optical drive problems 

B| NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media. 
Wa NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. 

Adjust the Windows volume control — 

I Click the speaker icon in the lower-right corner of your screen. 

I Ensure that the volume is turned up by clicking the slidebar and dragging it up. 

I Ensure that the sound is not muted by clicking any boxes that are checked. 

Check the speakers and subwoofer — 

See Sound and Speaker Problems . 

Problems writing to an optical drive 



Close other programs — 

The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an error occurs. Try closing all programs before 
you write to the optical. 



Turn off standby mode in Windows before writing to a disc — 

For information about setting power options, see the Dell™ Technology Guide on your computer or at support.dell.com. You can also search for the keyword 
standby in Windows Help and Support for information on power management modes. 



Hard drive problems 

Run Check Disk — 

Windows XP: 

1. Click Start and click My Computer. 

2. Right-click Local Disk C:. 

3. Click Properties-* Tools-> Check Now. 

4. Click Scan for and attempt recovery of bad sectors and click Start. 

Windows Vista: 



Q 



1. Click Start %J and click Computer. 

2. Right-click Local Disk C:. 

3. Click Properties^ Tools-* Check Now. 

The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to 
continue the desired action. 

4. Follow the instructions on the screen. 



IEEE 1394 Device Problems 

/i\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 
W j NOTE: Your computer supports only IEEE 1394a standard. 

Ensure that the cable for the I EEE 1394 device is properly inserted into the device and into the connector on the computer 

Ensure that the I EEE 1394 device is enabled in system setup — For more information on using the system setup program, see the De//™ Technology Guide 
on your computer or at support.dell.com. 

Ensure that the I EEE 1394 device is recognized by Windows — 

Windows XP: 

1. Click Start and click Control Panel. 

2. Under Pick a Category, click Performance and Maintenance ■ > System * System Properties -» Hardware ■> Device Manager. 

Windows Vista: 

1. Click Start %& -> Control Panel-> Hardware and Sound. 

2. Click Device Manager. 

If your I EEE 1394 device is listed, Windows recognizes the device. 



I f you have problems with a Dell I EEE 1394 device — 

Contact Dell Support. 

I f you have problems with an I EEE 1394 device not provided by Dell — Contact the IEEE 1394 device manufacturer. 

Lockups and Software Problems 

/j\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

The computer does not start up 

Check the diagnostic lights — 

See Power Problems . 

Ensure that the power cable is firmly connected to the computer and to the electrical outlet 

The computer stops responding 



£S NOTI CE: You may lose data if you are unable to perform an operating system shutdown. 



Turn the computer off — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for 
at least 8 to 10 seconds {until the computer turns off), and then restart your computer. 



A program stops responding 



End the program ■ 



1. Press <CtrlxShiftxEsc> simultaneously to access the Task Manager. 

2. Click the Applications tab. 

3. Click to select the program that is no longer responding. 

4. Click End Task. 



A program crashes repeatedly 

Wa NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD. 

Check the software documentation — 

If necessary, uninstall and then reinstall the program. 

A program is designed for an earlier Windows operating system 

Run the Program Compatibility Wizard — 

Windows XP: 

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. 

1. Click Start ■ All Programs ■>■ Accessories * Program Compatibility Wizard > Next. 

2. Follow the instructions on the screen. 

Windows Vista: 

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. 



© 



1. Click Start %7 -> Control Panels Programs-* Use an older program with this version of Windows. 

2. In the welcome screen, click Next. 

3. Follow the instructions on the screen. 



A solid blue screen appears 



Turn the computer off — 

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds 
(until the computer turns off), and then restart your computer. 



Other software problems 



Check the software documentation or contact the software manufacturer for troubleshooting information — 



Ensure that the program is compatible with the operating system installed on your computer. 

Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. 

Ensure that the program is installed and configured properly. 

Verify that the device drivers do not conflict with the program. 

If necessary, uninstall and then reinstall the program. 



Back up your files immediately 

Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs 

Save and close any open files or programs and shut down your computer through the Start menu 



Memory Problems 

/■\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

I f you receive an insufficient memory message — 

I Save and close any open files and exit any open programs you are not using to see if that resolves the problem. 

I See the software documentation for minimum memory requirements. If necessary, install additional memory (see Replacing a Memory Module ). 

I Reseat the memory modules {see Memory ) to ensure that your computer is successfully communicating with the memory. 

I Run the Dell Diagnostics {see Dell Diagnostics ). 

I f you experience other memory problems — 

I Reseat the memory modules {see Memory ) to ensure that your computer is successfully communicating with the memory. 

I Ensure that you are following the memory installation guidelines (see Replacing a Memory Module ). 

I Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, 

see the Setup and Quick Reference Guide for your computer at support.dell.com. 
I Run the Dell Diagnostics {see Dell Diagnostics ). 

Power Problems 

/(\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 
If the power light is green and the computer is not responding — See Diagnostic Lights . 

If the power light is off — The computer is either turned off or is not receiving power. 

I Reseat the power cable in the power connector on the back of the computer and the electrical outlet. 

I Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly. 

I Ensure that any power strips being used are plugged into an electrical outlet and are turned on. 

I Ensure that the electrical outlet is working by testing it with another device, such as a lamp. 

Eliminate interference — Some possible causes of interference are: 

I Power, keyboard, and mouse extension cables 

I Too many devices connected to the same power strip 

I Multiple power strips connected to the same electrical outlet 

Sound and Speaker Problems 

/(\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

No sound from speakers 

Ejj NOTE: The volume control in MP3 and other media players may override the Windows volume setting. Always check to ensure that the volume on the 
media player(s) has not been turned down or off. 

Adjust the Windows volume control — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and 
that the sound is not muted. 



Disconnect headphones from the headphone connector — Sound from the speakers is automatically disabled when headphones are connected to the 
computer's front-panel headphone connector. 



Eliminate possible interference — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. 



Run the Hardware Troubleshooter — See Hardware Troubleshooter. 



No sound from headphones 



Check the headphone cable connection — Ensure that the headphone cable is securely inserted into the headphone connector. See the Setup and Quick 
Reference Guide for your computer at support.dell.com. 



Adjust the Windows volume control — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and 
that the sound is not muted. 



Video and Display Problems 

/;\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. 

ffS NOTI CE: If your computer came with a PCI graphics card installed, removal of the card is not necessary when installing additional graphics 

cards; however, the card is required for troubleshooting purposes. I f you remove the card, store it in a safe and secure location. For information 
about your graphics card, go to support.dell.com. 

Check the diagnostic lights — 

See Diagnostic Lights . 



Check the display settings — 

See the Dell™ Technology Guide on your computer or at support.dell.com. 



Adjust the Windows display settings — 

Windows XP: 

1. Click Start ■ Control Panel ■ Appearance and Themes. 

2. Click the area you want to change or click the Display icon. 

3. Try different settings for Color quality and Screen resolution. 

Windows Vista: 

1. Click Start * T * -> Control Panel-* Hardware and Sound-* Personalization-)- Display Settings. 

2. Adjust Resolution and Colors settings, as needed. 



Only part of the display is readable 

Connect an external monitor — 

1. Shut down your computer and connect an external monitor to the computer. 

2. Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. 

If the external monitor works, the computer display or video controller may be defective. Contact Dell Support. 



Dell Technical Update Service 



The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be 
customized for content, format, and how frequently you receive notifications. 

To enroll for the Dell Technical Update service, go to support.dell.com/ technicalupdate. 



Dell Support Utility 



^ : x. 



The Dell Support Utility is installed on your computer and available from the Dell Support, ^m , icon on the taskbar or from the Start button. Use this support 
utility for self-support information, software updates, and health scans of your computing environment. 



Accessing the Dell Support Utility 

Access the Dell Support Utility from the ■! icon on the taskbar or from the Start menu. 
If the Dell Support icon does not appear in your taskbar: 

1. Click Start-* All Programs - Dell Support . Dell Support Settings. 

2. Ensure that the Show icon on the taskbar option is checked. 

Wa NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. 
The Dell Support Utility is customized for your computing environment. 
The Mfl icon in the taskbar functions differently when you click, double-click, or right-click the icon. 



Clicking the Dell Support I con 

Click or right-click the _df icon to perform the following tasks: 
Check your computing environment. 
View the Dell Support Utility settings. 
Access the help file for the Dell Support Utility. 
View frequently asked questions. 
Learn more about the Dell Support Utility. 
Turn the Dell Support Utility off. 



Double-Clicking the Dell Support Icon 

Double-click the j*M icon to manually check your computing environment, view frequently asked questions, access the help file for the Dell Support Utility, and 
view Dell Support settings. 

For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen. 



Back to Contents Page